There
are many times when you must write a sales letter that will move the reader to
take action. Here are several techniques to help you produce more powerful letters.
Grab The Readers Attention
Begin
every letter by grabbing the reader's undivided attention. Just as you write a
headline for an ad, your sales letter also needs a headline built into the beginning.
You need an irresistible hook. Start with some drama. You can even begin with
a famous quote or a piece of trivia.
Stick
To One Message
Your
sales letter should have one, and only one, action you want the reader to take.
To see if it's clear in your mind, write it on the back of a business card. If
it doesn't fit, your offer is unclear and off target. If you need to communicate
several issues, write separate letters.
Use
Everyday Language
In
a sales letter, it is best to write in an "oral" style. Not necessarily like you
talk, but with the ease and comfort of conversation. Short words, sentences and
paragraphs make your letter easier to read and add intensity as well. Your English
teacher will cringe, but careful scientific testing has proven that people take
action more easily after reading a letter that is written in the oral style. There
are three key guidelines that will help you manage this process:
1)
Few paragraphs should contain more than three sentences.
2)
Few sentences should contain more than twelve words.
3)
80% of your words should be two syllables or less.
Avoid
bureaucratic words like finalize and systematize. Crisp active words like finish
and plan are better. And feel free to experiment with phrases rather than complete
sentences and single sentences rather than paragraphs. Following this advice will
help you simplify your message and express yourself more clearly.
Paint
Word Pictures
It
is ten times easier to build and hold a reader's attention with visual images
than with a chain of words. During one of his speeches, Sir Winston Churchill
created a powerful word picture. "From Stettin in the Baltic to Trieste in the
Adriatic, an Iron Curtain has descended across the continent." This image has
remained in our minds for decades.
You
should also use words that carry an emotional tone to add drama and punch to an
otherwise flat sentence. It doesn't mean you should add meaningless hype, but
it does require an extra effort to finds words that are descriptive and precise.
Compare these two examples. "It was cold" versus "The cutting wind worked like
a scalpel on our skin."
Write
From The Heart
Make
a conscious effort in your sales letter to strip away the protective layers and
express your feelings in a warm personal way. This is hard work for many people
because we have learned to distance ourselves from other by hiding behind a screen
of verbiage and jargon. Simplicity is the key. Talk directly to your reader by
using "you" and "me" words in the present tense. This will put your letter on
a one-to-one level. Don't let yourself get too intellectual.
Build
Momentum
Use
connective words and phrases that will make the reader want to keep reading. Simple
words like and, but, then, after (rather than furthermore or nevertheless) help
provide continuity while also building to a climax. Whenever possible, try to
carry over part of the sentence to the next page so the reader will turn the page
and keep reading. The idea is not to give them a convenient stopping point.
Be
Realistic
Your
sales letter cannot be all emotion. You need specific facts to build your case
without overloading the reader with data. Use the facts to support their emotions
and establish credibility and integrity. Give your reader information but avoid
trying to change the way they think or believe.
End
With A Bang
Appeal
to what matters - hope, pride and love. People respond best to the positive emotions.
The best sales letters build a growing crescendo and peak with an emotional clash
of the cymbals. It is vital to recognize that most people make decisions on the
basis of their emotions and feelings. The logic only comes into play once the
decision has already been made, and then only to justify the decision.
Include
A Sense Of Urgency
Unless
your reader is convinced that there is a pressing and serious need, it will be
easier to shelve your letter than to respond. Every person is so overwhelmed by
the sheer volume of daily issues that we must constantly make decisions about
what will or will not receive our attention.
The
bottom line is that we only deal with issues when we notice some pain or discomfort
in our life. However, that doesn't mean you must create a crisis where none previously
existed. But it does mean telling the reader what advantage they will receive
for acting now.
Close
Your Letter With Gusto!
Finish
up with a flourish that leads them to focus on the action that needs to be taken.
Go ahead, get started now!