Are
you searching for ways to increase your customer base? If you want more customers,
one of the best ways to find them is through Power Prospecting.
Many
sales people will state that they spend most of their time prospecting. But several
years ago, a study by Selling Power magazine discovered that, on average, salespeople
spend only about 20% of their time actually engaged in the processes of prospecting,
selling, or follow-up. Yet these are the three activities which produce the majority
of your sales results.
That
same study also pointed out that this 20% figure has remained the same since the
beginning of the century when it was first measured. In spite of all the tools
designed to improve productivity, little has changed. Decades of new incentive
and training programs designed to boost sales performance have made no difference.
Although
exceptional marketers will manage to increase that 20% figure for themselves,
consider what would happen if you doubled or tripled the effectiveness of the
time actually spent on prospecting, selling and follow-up.
If
you want to win more customers, you must do a better job of prospecting. And each
minute of prospecting and selling time is precious. That's where Power Prospecting
comes into play.
For
many people, prospecting may be a terrifying process because they know there will
be a lot of rejection. But they will also discover a lot of new, previously untapped
prospects.
We've
all heard that prospecting is a numbers game. But there are countless reasons
why few people actually work the numbers, even when they know they should.
Other
than dealing with the underlying fear of rejection, it all boils down to one problem
- the failure to establish a systematic process which puts prospecting into meaningful
action.
Initial
Planning
Effective
Power Prospecting may well revamp your sales process. The key is knowing how much
activity you need to complete each day. Start by deciding how many new customers
you want. We'll use 50 per month for the following example.
Next,
develop your sales multiplier. Based on past history, project how many sales you
will make if you call on 100 prospects. Divide 100 by that number to determine
your multiplier. For example, if you make 25 sales per 100 prospects, your multiplier
is 4 (100 / 25).
Then
determine how many days you will actually be selling during the the time period
you are working in. Don't forget to consider holidays, vacations and training
days. We'll use 20 for our example.
Now
multiply the number of new customers you want (50) by your sales multiplier (4)
and divide by the number of selling days (20). The resulting answer of 10 means
you must make 10 Power Prospecting calls each day to achieve your objective.
What
To Say
When
you begin calling, you must make your remarks short, simple and to the point.
Start by introducing yourself, quickly explain what you do, show that your understand
their situation and suggest a time for future appointment. Here's an example.
"Hi, my name is (your name), and I'm with (business name). We specialize in
helping companies reduce their travel costs by introducing several unique and
powerful new strategies that will improve your bottom line. I know you weren't
expecting to talk with me today, so I won't take any more of your time. I'd like
to set up a time to come by and visit with you so I can learn more about your
travel needs. Perhaps we can work together some day. When would be a good time?
First of the week, end of the week, morning or afternoon? What's best for you?"
All
that's necessary now is to make sure you make the required number of calls. To
form the habit, set up a regular time of day to call.