One
of the first, and most vital, steps every new business takes is the selection
of a name.
Choosing
the name of your busness wisely will have much to do with its subsequent success.
That's because people will make critical decisions simply based on your business
name.
It
is true that people make snap decisions about other people based on simple 7-second
first impressions. After those first few moments, it gets pretty hard to change
someone's mind about that person later.
In
the same way, people make snap decisions about your business based on first impressions.
The first thing many people see is your name. With a good name, you will warrant
further scrutiny. But if you chose a name poorly, the consequences can be disastrous.
An
early note of caution is needed here. In cases where the business is already established,
be careful about changing the name. You may lose the equity which has already
been built and established. However, if you need to come up with a new company
name, here are some guidelines to help you.
Reflect
your target niche.
First,
your business name should clearly reach your target audience. Is your offer or
claim understandable? Two good name selections are the 7-11 and Hot 'N Now stores.
Your name should also fit your logo and slogan. In addition, clarity about your
desired geographical service area helps people understand your business. All-City
Shoe Repair tells me that they will fix shoes anywhere in my community. That's
pretty clear!
However,
don't use any geographical descriptions if that could ever become a limiting factor.
For example, would a company called Eastside Bookkeeping ever do work for someone
located downtown? In addition, geographical names tend to get overused. To see
what I mean, go to the white pages of your phone book and see how many business
names start with the name of your city or state.
Clarify
what your business does.
Your
business name should let the customer know what you do. Although Aaacme Services,
Inc. may be listed first in your section of the Yellow Pages, a business card
given to a new acquaintance doesn't tell the receiver what your business does.
If a person can't remember why they have your card, they will quickly discard
it. Two good names are Jiffy Lube and Fast Signs. And if you can attract your
customers properly in the first place, they'll probably never even notice that
they passed three of your competitors on their way to see you.
Keep
the name simple.
Keep
your business name short and easy to say, spell and remember. Avoid tongue twisters
like Watson, Smith, Howiczak, Elton and Elton. Imagine the poor secretary who
has to write down a message from that company!
Also
avoid acronyms or names using initials unless they will mean something to your
typical customer. If IBM had been started using that name instead of International
Business Machines, it is doubtful that they would have been as successful. Letters
mean little or nothing to your customer, and as a result, are quickly forgotten.
IBM didn't begin using that name until the marketplace had already bestowed the
shortened name upon them.
Keep
the name flexible.
Don't
let your name restrict you to a field that you may grow out of. Make the name
expandable. As an example, Canned Software Company may sound good at first, but
what happens if you decide to get into the computer hardware business? Or what
if Mr. Smith ever leaves or sells Smith Watch Company. If it fails, what does
that do to his reputation?
Avoid
trendy names.
It
seems that every few years, some new naming trend makes the rounds. How many times
have you seen some type of name using Something-a-Rama or Something 'R Us? After
these fads run their course, you will be left with a stale and outdated name,
and that's probably what most people will think of your company too!
Avoid
amateurish or silly names.
Names
like Bambi's Secretarial Service typically will not generate the confidence of
your potential customers. If I were looking for a professional service, I'd be
much more inclined to call ASAP Secretarial Services. For the same reasons, avoid
silly names. They will wear thin very quickly. Curl Up and Dye may sound cute
now, but after six months, you and your customers will become very weary of the
joke.
Is
it unique and can it be protected?
You
want your name to stand out in front of your customers and prospects. Avoid names
that are close, or even similar to your key competitors. If all your competitors
use variations of XYZ Janitorial Supply, position yourself differently with a
distinctive name like EnviroSafe Products. Finally, take steps to be sure that
your name is protected and preserved in your marketplace. Similarly, be sure that
you are not encroaching on anyone else's trademark or identity.